Privacy Policy

Last updated: August 31, 2026

This Privacy Policy explains how Movexpress LLC ("MoveXpress," "we," "us," or "our") collects, uses, and shares personal information when you visit movexpress.org (the "Site") or request a quote for our moving services. MoveXpress is a California moving company based in San Francisco and provides services within California only.

1. Information We Collect

Information you provide. When you request a quote or contact us, we collect the information you submit: your name, phone number, email address, move origin and destination addresses, preferred moving date, and the size or details of your move.

Information collected automatically. Like most websites, we and our analytics and advertising partners may automatically collect certain technical information when you visit the Site: IP address, browser and device type, pages viewed, referral source, and campaign parameters (for example, which ad brought you to the Site). This is collected through cookies and similar technologies.

We do not collect payment card details, government identifiers, or other sensitive personal information through the Site.

2. How We Use Information

• To respond to your quote request and contact you by phone, text, or email about your move;
• To prepare, confirm, schedule, and perform moving services you request;
• To operate, secure, and improve the Site;
• To measure the performance of our advertising and marketing;
• To comply with legal obligations and enforce our Terms of Use.

We contact you only in connection with your request and our services. You can opt out of marketing communications at any time by replying "STOP" to texts or using the unsubscribe link in emails.

3. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers that help us operate - such as website hosting, form processing, phone/SMS, email, and customer-management (CRM) tools - under obligations to protect your information;
• Analytics and advertising platforms (such as Google Analytics and Google Ads) for measurement of Site traffic and ad performance;
• Legal authorities when required by law, court order, or to protect our rights, safety, or property;
• A successor business in the event of a merger, acquisition, or sale of assets.

4. Cookies

The Site uses cookies and similar technologies for basic functionality, analytics, and advertising measurement. You can control cookies through your browser settings; disabling them may affect some Site features.

5. Data Retention

We keep quote requests and related communications for as long as needed to serve you and for our legitimate business and legal purposes, after which they are deleted or anonymized.

6. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to:

• know what personal information we collect and how we use and share it;
• request access to the personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of your personal information, subject to legal exceptions;
• not receive discriminatory treatment for exercising these rights.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined by the CCPA. To exercise any of these rights, contact us using the details below; we will verify your request and respond within the time required by law.

7. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

The Site is not directed to children under 16, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.

10. Contact Us

Movexpress LLC
801 Avenue H Unit 789, San Francisco, CA 94130
Phone: (408) 753-5454
Email: movexpressorg@gmail.com